What do I need to qualify for a rental?
Drivers must have a valid driver’s license, meet age and driving history requirements, and have (or be eligible for) an active Uber or Lyft account. Most programs require a clean driving record and background check.

How do I get started?
Complete a quick application, and our team will contact you to schedule pickup and review your rental options.

Do I need an active Uber or Lyft account?
Yes. You must have an active or eligible rideshare account to use a vehicle for driving on those platforms.

What payment methods are accepted?
Payments are typically made with a debit or credit card in your name.

Is there a security deposit?
Most rentals require a refundable deposit at pickup, depending on the vehicle and program.

How often do I pay for the rental?
Rentals are billed on a weekly basis, typically on the same day each week as your pickup date.

Can I use the car for Uber and Lyft?
Yes. Vehicles are rideshare-ready and can typically be used across multiple approved platforms.

Can anyone else drive the vehicle?
No. Only the approved driver on the rental agreement is allowed to operate the vehicle.

Is there a mileage limit?
Mileage policies vary by program, but many rentals are designed for high-usage driving. Always confirm details in your rental agreement.

Can I take the vehicle out of state?
Some rentals allow out-of-area use, but restrictions or additional fees may apply depending on the agreement.

Is maintenance included?
Basic maintenance like oil changes is typically included. Drivers are expected to follow maintenance schedules and report issues promptly.

What happens if the vehicle breaks down?
Support is available to assist with repairs or replacements so you can get back on the road quickly.

What should I do if I’m in an accident?
Ensure everyone is safe, contact emergency services if needed, document the situation, and report the incident immediately.

Is insurance included?
Rental programs generally include coverage during the rental period, but terms vary. Additional protection options may be available.

Am I responsible for tickets or tolls?
Yes. Drivers are responsible for any tickets, tolls, or violations incurred during the rental period.

How do I return the vehicle?
Returns must typically be scheduled in advance to ensure a smooth check-in process.

Can I extend my rental?
Yes, rentals can usually be extended as long as the vehicle remains available.

What happens if I miss a payment?
Late or missed payments may result in fees or suspension of the rental agreement.

Why rent instead of using my own car?
Renting allows you to avoid wear and tear on your personal vehicle, access higher-earning vehicle types (like XL), and stay on the road without long-term commitments.

How quickly can I start driving?
Most drivers can get approved and on the road within a few days, depending on availability and document verification.